A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.

Richard Branson
Some Similar Quotes
  1. A friend is someone who knows all about you and still loves you. - Elbert Hubbard

  2. How many slams in an old screen door? Depends how loud you shut it. How many slices in a bread? Depends how thin you cut it. How much good inside a day? Depends how good you live 'em. How much love inside a friend? Depends... - Shel Silverstein

  3. He drew a circle that shut me out- Heretic , rebel, a thing to flout. But love and I had the wit to win: We drew a circle and took him In ! From the poem " Outwitted - Edwin Markham

  4. That's what I love about Aibileen, she can take the most complicated things in life and wrap them up so small and simple, they'll fit right in your pocket. - Kathryn Stockett

  5. True friends will always push you towards the great possibilities of your future, false friends will always chain you to the mistakes in your past. - Seth Brown

More Quotes By Richard Branson
  1. To be successful, you have to be out there, you have to hit the ground running

  2. The first thing that has to be recognized is that one cannot train someone to be passionate--it's either in their DNA or it's not.

  3. I can honestly say that I have never gone into any business purely to make money. If that is the sole motive then I believe you are better off not doing it. A business has to be involving, it has to be fun, and it...

  4. A business has to be involving, it has to be fun, and it has to exercise your creative instincts.

  5. Good brands reflect the histories of the time and the group of people that made them. They can not be copied. They can not be recycled.

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